Axiom provides full life cycle support for server data center hardware end-of-life and end-of-service-life through its robust third-party maintenance offering. With best-in-class, US-based support and flexible service levels, you can lower IT costs and extend the life of your investments. From legacy to enterprise to industry standard servers and more, we have you covered!
Significant cost saving up to 60% over the OEM
Extended life of IT investments for all stages of hardware
Certified technicians and rapid response to maintain uptime
Centralized cloud-based vendor management hub with Cover3ITTM
Axiom offers flexible Service Level Agreement (SLA) terms. Designed for the users' needs and unique IT installation base, AMS service levels can be designed around each client's requirements.
| 24x7x4 | 8x5xNDB | Custom | |
|---|---|---|---|
| Up to 60% savings compared to OEM warranty contracts | |||
| EOL and EOSL support | |||
| Extended life of IT investments while maintaining uptime | |||
| Certified and dedicated technicians to support all major OEM brands | |||
| Technical Assistance Centers (TAC) | |||
| Exclusive access to cloud-based contract management tool - Cover3ITTM | |||
| SLA for 24 hours a day, Mon. through Fri. | |||
| SLA for 8 hours a day, Mon. through Fri. | |||
| SLA options for 24x7x365 expert-only TAC support | |||
| SLA options for on-site installation | |||
| SLA options with flexible and customized service | |||
| US-based service desk | |||
| Nationwide support with rapid response | |||
| Troubleshooting and major break-fix solutions | |||
| Email, phone and remote support |
